– 1 week of lectures delivered by trainers from SHL
– 1 week of lectures delivered by master trainers from Macedonia
– drafting a training manual
– delivering a practical training by the candidate in front of an audience of his/her choice
– consultations via Skype with the lecturers from SHL during the performance of the assigned tasks
– case study
– a certificate awarded by an internationally renowned school
– knowledge conveyed by one of the best hotel management schools worldwide
– getting to know the latest training and improvement techniques and processes in accordance with Swiss standards
– an opportunity to train personnel in the hospitality sector
– each year, a one-day training will be provided for upgrading the knowledge in order to keep up with the latest trends in the sector-related techniques and processes